Shipping and Handling Information

• Express Delivery: (actual shipping charges + $7 handling) Please use the comment section of the order form to request what level of service (Next Day, 2nd Day or 3rd Day) you prefer.
  
• Non-Domestic Delivery: (actual shipping cost + $15 handling) All orders placed outside the continental US will be shipped as efficiently as possible.

FAQ (Frequently Asked Questions)

• How can I change my order? Most orders shipping within 48 hours. Please call customer service @ 877-688-6700, if your order has not shipped we will be happy to change it for you.
  
• How do I place an order? We have a shopping cart setup for easy online ordering.
  
• Credit Card and order security? We use a SECURE SERVER for your protection on all orders processed on our web site.
  
• What if I don't like the hangers once I receive them? Items can be returned for refund within 30 days along with your receipt and reason for return. Call our toll free number 1-877-688-6700 for an authorization number which must appear on the return shipping label; packages without return authorization numbers cannot be accepted. Once you have an authorization number, place it on the front of the package or shipping label and send it to us at PO Box 190, 2825 - 17 Mile Rd., Suite A., Kent City, MI 49330. Your return will be processed less any shipping charges within 3 business days. HangerWorks.com suggests you insure your shipments for full value; we are not responsible for return shipments, which do not reach our return department.
  
• What if I am a Closet Shop or Hotel? Please fill out the information form and we will have someone contact you.
  
• What if I am a Clothing Store? Please fill out the information form and we will have someone contact you.
  
• What if I am a reselling the hangers? Please fill out the information form and we will have someone contact you.
  
• When will my order ship? Most orders ship within 48 hours. We will email a confirmation when the package(s) have been sent.
  
• When will my order arrive at my house? Shipping time will vary, however most orders should arrive 7 - 10 days after the order has been placed.
  
• What size hanger do I need?
  
  
  
  
  
  
  
  
  
  
  
  

  Hangerworks.com Size Chart
  Plastic	Clothes Sizes	Hanger Size
  Toddler	2 to 7	7" - 10"
  Junior	6 to 12	12"
  Prep	13 to 20	14"
  Men	38 to 44	17" - 18"
  Big/Tall	46 to 60	19"
  Wood	Clothes Sizes	Hanger Size
  Girls	6 to 12	12.5"
  Boys	14 to 16	14.5"
  Students	18 to 20	15.5"
  Women	6 to 8	14.5"
  Women	10 to 12	15.5" - 17"
  Women	14 to 18	18"
  Men	36 to 44	17"
  Men	38 to 48	18.5"
  Big/Tall	48 to 60	19.5"

• What is the difference between contoured & concave? Refer to the following picture:
   
  
  
• How does the "Make Your Own Discount" work? When items are added to your shopping cart, the order total will determine what discount level you receive and recalculate the subtotal immediately. Refer to the following discount schedule: